Privacy Policy

Canadian Reset (“Canadian Reset,” “we”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, safeguard, and otherwise handle personal information when you:

visit posthou.se/admin-4zi9;
join our waitlist or email list;
create an account;
purchase or subscribe to a Canadian Reset monthly mailer;
communicate with us;
participate in a survey, promotion, contest, or community activity; or
otherwise interact with Canadian Reset.

This Privacy Policy applies to personal information under our control. It does not apply to information that has been anonymized so that it can no longer reasonably be associated with an identifiable individual.

1. Privacy laws

Canadian Reset handles personal information in accordance with applicable Canadian privacy laws, including, where applicable:

British Columbia’s Personal Information Protection Act;
the federal Personal Information Protection and Electronic Documents Act; and
Canada’s Anti-Spam Legislation as it relates to commercial electronic messages.

Where more than one law applies, we will follow the requirements applicable to the personal information and activity involved.

2. Accountability

Canadian Reset is responsible for the personal information under its control.

We have designated a Privacy Officer to oversee our privacy practices, respond to questions and access requests, and address privacy concerns.

Canadian Reset Privacy Officer
Email: admin@canadianreset.ca

Please do not send payment card numbers, passwords, banking information, government identification numbers, or other sensitive information by ordinary email.

3. What is personal information?

Personal information is information about an identifiable individual. Depending on how you interact with Canadian Reset, this may include your:

name;
email address;
telephone number;
billing address;
mailing and delivery address;
account information;
subscription status and preferences;
transaction, purchase, renewal, cancellation, refund, and payment history;
communications with Canadian Reset;
customer service inquiries;
survey, contest, promotion, or feedback responses;
marketing and communication preferences;
IP address;
browser, device, and operating-system information;
website activity and interactions;
approximate location derived from an IP address; and
information collected through cookies and similar technologies.

Personal information does not generally include anonymized or aggregated information that cannot reasonably be linked to an identifiable individual.

4. Information we collect

Information you provide directly

We may collect personal information when you:

subscribe to a Canadian Reset monthly mailer;
join our waitlist or newsletter;
make a purchase;
create or update an account;
enter your mailing or billing information;
contact customer service;
request a cancellation, refund, or address change;
complete a form, questionnaire, or survey;
enter a contest or promotion;
submit a review or testimonial;
communicate with us through email, social media, or our website; or
otherwise provide information to us.

You are responsible for ensuring that the information you provide is accurate and that you have the authority to provide it.

Payment information

Payments may be processed through a third-party payment processor, such as [STRIPE, SHOPIFY PAYMENTS, POSTHOUSE, OR OTHER PROVIDER].

Canadian Reset may receive limited transaction information, such as:

your name;
billing address;
payment status;
payment method type;
the last few digits of a payment card;
transaction identifiers; and
purchase, refund, and renewal details.

Complete payment card information is generally collected and processed directly by the payment processor and is not stored on Canadian Reset’s own systems. The payment processor’s handling of your payment information is governed by its own privacy policy and terms.

Information collected automatically

When you visit our website, we and our authorized service providers may automatically collect information such as:

IP address;
browser type;
device type;
operating system;
referring website;
pages viewed;
links selected;
dates and times of visits;
approximate geographic location;
session duration; and
interactions with website features or marketing communications.

This information may be collected through cookies, pixels, tags, log files, analytics tools, and similar technologies.

5. Why we collect and use personal information

Canadian Reset may collect and use personal information for the following reasonable business purposes:

processing subscription registrations and purchases;
collecting and processing recurring subscription payments;
preparing, addressing, and mailing Canadian Reset subscription materials;
managing subscription renewals, cancellations, pauses, refunds, and account changes;
confirming orders, payments, shipments, and cancellations;
providing customer service;
responding to inquiries and complaints;
correcting or confirming mailing addresses;
communicating important service, billing, legal, security, or account information;
administering waitlists;
sending newsletters and promotional communications where permitted by law;
maintaining records of consent and communication preferences;
operating, maintaining, protecting, and improving our website and services;
understanding how visitors and subscribers use our website and services;
measuring the effectiveness of advertising and communications;
preventing fraud, unauthorized transactions, abuse, and security threats;
enforcing our agreements and website terms;
maintaining appropriate financial, tax, business, and transaction records;
complying with legal, regulatory, accounting, and reporting requirements;
responding to lawful requests, court orders, warrants, or legal proceedings;
investigating suspected violations of law or our policies;
completing a business transaction such as a financing, restructuring, sale, or transfer; and
carrying out other purposes that we identify when the information is collected or that are otherwise permitted or required by law.

We will not collect, use, or disclose personal information for purposes that a reasonable person would consider inappropriate in the circumstances.

6. Consent

Canadian Reset obtains consent to collect, use, and disclose personal information unless consent is not required or is otherwise permitted by law.

Consent may be express or implied, depending on:

the sensitivity of the information;
your reasonable expectations;
the purpose for which the information is collected; and
the circumstances surrounding the collection.

For example, when you provide your name and mailing address to purchase a monthly mailer, you consent to our use and disclosure of that information as reasonably necessary to process the subscription, prepare the mailer, and arrange delivery.

We will seek additional consent before using personal information for a materially different purpose unless the new use is permitted or required by law.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, and reasonable notice restrictions. Withdrawal of consent may affect our ability to provide a product or service. For example, we cannot deliver a monthly mailer without a valid mailing address.

To withdraw consent, contact our Privacy Officer at [PRIVACY EMAIL ADDRESS].

7. Monthly subscriptions and recurring payments

When you subscribe to Canadian Reset, we use the personal information you provide to:

establish and manage your subscription;
process recurring payments;
send receipts and renewal notices where applicable;
deliver monthly mailers;
contact you about failed or expiring payments;
process address changes;
administer cancellations and refunds; and
maintain transaction and subscription records.

Cancelling marketing emails does not automatically cancel your paid subscription. Subscription cancellations must be completed through Posthouse or by contacting admin@canadianreset.ca.

Likewise, cancelling a subscription does not necessarily unsubscribe you from optional marketing communications. You may unsubscribe from marketing emails separately by using the unsubscribe link included in those messages.

8. Marketing communications

With your consent, or where otherwise permitted by law, Canadian Reset may send you emails or other electronic communications about:

the Canadian Reset monthly mailer;
upcoming mailers;
subscription openings;
special offers;
new resources;
promotions;
surveys;
company updates; and
related Canadian Reset products or services.

Our commercial electronic messages will identify the sender and provide a working unsubscribe mechanism as required by applicable law.

You may unsubscribe at any time by:

selecting the unsubscribe link in an email; or
contacting us at admin@canadianreset.ca

We will process unsubscribe requests within the period required by law. You may continue to receive non-promotional communications that are necessary to manage an active subscription, complete a transaction, respond to an inquiry, provide a receipt, or communicate important service, legal, or security information.

9. Cookies and similar technologies

Canadian Reset and its authorized providers may use cookies and similar technologies to:

keep the website functioning;
remember preferences;
understand website traffic and visitor behaviour;
measure website and campaign performance;
identify technical problems;
prevent fraud and improve security;
improve the website and customer experience; and
provide or measure relevant advertising, where permitted.

Cookies are small data files stored on a browser or device. Some cookies are necessary for website operation, while others support analytics, preferences, or advertising.

You may be able to block or delete cookies through your browser settings. Blocking certain cookies may prevent some website features from functioning properly.

Where required by applicable law, we will obtain consent before placing non-essential cookies or similar technologies on your device.

Canadian Reset currently uses or may use services provided by:

Wix
Stripe
Google
Posthouse

Each provider may use cookies or similar technologies in accordance with its own privacy policy.

10. When we disclose personal information

Canadian Reset does not sell or rent personal information.

We may disclose personal information to service providers that perform functions on our behalf, including:

website hosting and e-commerce providers;
subscription-management platforms;
payment processors;
email and communication providers;
printing and mail-fulfilment providers;
Canada Post, couriers, and delivery providers;
address-verification providers;
cloud-storage and data-hosting providers;
accounting, bookkeeping, tax, and professional advisers;
analytics providers;
advertising and marketing providers, where permitted;
fraud-prevention and cybersecurity providers; and
customer-support and information-technology providers.

We provide service providers only with the information reasonably necessary to perform their services. We expect service providers to protect personal information and use it only for authorized purposes, subject to their legal obligations and applicable agreements.

We may also disclose personal information:

with your consent;
to collect a debt or enforce an agreement;
to investigate fraud, abuse, security incidents, or unlawful activity;
when permitted or required by law;
in response to a lawful request, subpoena, warrant, court order, or regulatory requirement;
to protect the rights, property, safety, or security of Canadian Reset, our subscribers, or others;
in connection with a proposed or completed business transaction, such as a financing, merger, restructuring, sale, or transfer of all or part of Canadian Reset; or
for another purpose permitted or required by applicable law.

11. Mailing and fulfilment providers

To deliver a monthly Canadian Reset mailer, we may provide a printer, mail house, fulfilment provider, Canada Post, or courier with information such as your:

name;
mailing address;
order or subscriber identifier;
delivery instructions, where applicable; and
information necessary to prepare and deliver the mailer.

These providers may process personal information solely to perform printing, addressing, fulfilment, postage, and delivery services or as otherwise permitted by law.

12. Processing outside your province or Canada

Some service providers may store or process personal information outside British Columbia or outside Canada, including in the United States or other countries.

When personal information is processed in another jurisdiction, it may be subject to that jurisdiction’s laws and may be accessible to courts, governments, law-enforcement authorities, or regulatory bodies in accordance with those laws.

Canadian Reset remains responsible for personal information under its control and uses reasonable contractual, administrative, and technical measures when engaging service providers.

Contact our Privacy Officer if you would like more information about our use of service providers outside Canada.

13. Safeguarding personal information

Canadian Reset uses reasonable physical, administrative, organizational, and technical safeguards appropriate to the sensitivity of the personal information in our control.

These safeguards may include:

restricting access to personal information;
using passwords and access controls;
using reputable payment and technology providers;
encryption where appropriate;
maintaining secure business systems and devices;
staff or contractor confidentiality requirements;
service-provider agreements;
secure disposal practices;
maintaining backups and security protections; and
reviewing suspected privacy or security incidents.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to reduce the risk of loss, theft, unauthorized access, collection, use, disclosure, alteration, or destruction.

You are responsible for protecting your account password and for notifying us promptly if you believe your account or personal information has been compromised.

14. Privacy breaches

Canadian Reset maintains procedures for responding to suspected privacy and security incidents.

If a breach involving personal information occurs, we will investigate and take reasonable steps to contain and address the incident. Where required by applicable law, we will:

notify affected individuals;
report the breach to the appropriate privacy commissioner or authority; and
maintain required breach records.

15. Retention and destruction

Canadian Reset retains personal information only for as long as reasonably necessary to:

fulfil the purposes for which it was collected;
manage our relationship with you;
complete transactions;
respond to inquiries or disputes;
prevent fraud;
maintain appropriate business and consent records; and
satisfy legal, tax, accounting, limitation-period, and regulatory requirements.

Retention periods vary depending on the nature of the information and the reason it was collected.

When personal information is no longer reasonably required, we will securely delete, destroy, or anonymize it, subject to legal and technical limitations.

Canadian Reset may retain anonymized or aggregated information that does not identify you.

16. Accuracy

We take reasonable steps to ensure that personal information used to make a decision about you or disclosed to another organization is accurate, complete, and current.

You are responsible for providing accurate information and keeping your mailing, billing, account, and contact details current.

To update your information, use Posthouse or contact admin@canadianreset.ca

Canadian Reset is not responsible for mail that is delayed, misdirected, returned, or lost because a subscriber provided an incorrect or outdated mailing address.

17. Accessing or correcting personal information

Subject to exceptions under applicable law, you may request:

access to personal information Canadian Reset holds about you;
information about how that information has been used;
information about organizations to which it has been disclosed; or
correction of inaccurate or incomplete personal information.

Send a written request to our Privacy Officer at admin@canadianreset.ca.

To protect your privacy, we may need to verify your identity before responding. Please do not send copies of identification unless we specifically request them and provide an appropriate method for doing so.

We will respond within the period required by applicable law. In limited circumstances, we may charge a reasonable fee where legally permitted. If a fee applies, we will advise you before processing the request.

Access may be restricted or refused where permitted or required by law, including where disclosure would reveal personal information about another individual, confidential commercial information, privileged information, or information collected for certain investigations. If we refuse access, we will explain the reason where legally permitted.

18. Children and minors

Canadian Reset’s website and paid subscription services are intended for individuals who have reached the age of majority in their province or territory of residence.

We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian.

If you believe that a child has provided personal information to Canadian Reset without appropriate consent, contact our Privacy Officer so that we can review and, where appropriate, delete the information.

19. Reviews, testimonials, and social media

If you submit a review, testimonial, photograph, story, or other content for public use, we will obtain appropriate permission before publishing identifiable personal information beyond the context in which it was originally provided.

Information you post publicly on social media or in public comments may be visible, collected, or used by others. Canadian Reset is not responsible for the privacy practices of social-media platforms or for information you voluntarily make public.

Your interactions with third-party social-media platforms are governed by their own terms and privacy policies.

20. Links to other websites

Our website or communications may contain links to third-party websites, services, or social-media platforms.

Canadian Reset does not control and is not responsible for the privacy, security, content, or practices of third parties. Review the privacy policy of each third party before providing personal information.

The inclusion of a link does not necessarily mean that Canadian Reset endorses the third party or its privacy practices.

21. Do Not Track signals

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

You may manage cookies and similar technologies through your browser settings and any consent-management tools made available on our website.

22. Changes to this Privacy Policy

Canadian Reset may update this Privacy Policy periodically to reflect changes in:

our business or services;
our technology and service providers;
our information-handling practices; or
applicable legal or regulatory requirements.

The updated policy will be posted on our website with a revised “Last updated” date.

Where required by law, we will provide additional notice or obtain consent before making a material change that affects how previously collected personal information is handled.

Your continued use of our website or services after an updated Privacy Policy takes effect signifies your acknowledgement of the updated policy, but does not replace consent where consent is legally required.

23. Questions and complaints

Questions, concerns, complaints, access requests, and correction requests may be directed to: